An HOA management company is hired by a homeowners association (HOA) to oversee the maintenance, communication, and collection of dues for a property complex. HOA management is often needed because the members of HOA boards are volunteers. They have busy lives of their own, and they may not have the time to chase down payments or deal with emergency repairs in common areas.
Curious if HOA management might be the right fit for your community? Below, we explain what an HOA management company does, and why it can be a great solution for overwhelmed HOA boards.
Areas and Duties Where HOAs Often Feel Stretched
A homeowners association plays an important role in a community. HOAs use dues collected from members to maintain common areas, but without consistent attention to member fees, collection, and maintenance, the community can be hindered as a result. We often hear from HOAs that shared spaces such as green spaces, swimming pools, picnic areas, neighborhood parks, tennis and pickleball courts, and parking lots take a lot of time and energy to look after, making their jobs difficult and time consuming.
Shared services, like snow removal, lawn care, security services, and garbage collection add another layer of complexity, as does upholding a standard of upkeep for all of the homes in the neighborhood or complex. Eventually, running an HOA becomes a full-time job which few volunteers have time for.
What Does HOA Management Include?
An HOA management company can manage all the moving pieces that keep a community running smoothly.
Collecting HOA Dues
Association dues have very specific allocations within the community. If someone is behind on payments, it can derail the whole system, resulting in a delay of important services. Yet, when a volunteer HOA board is managing the finances, they may feel uncomfortable addressing this issue with the homeowner. Or, if their accounting system isn’t efficient, they may not even notice the missing money at first.
An HOA management firm oversees the finances of the complex, including collecting payments, paying the bills, and maintaining accounting records. This careful management ensures that nothing slips through the cracks.
Resolving Community Concerns
HOA management is a delicate job, and being an HOA member can be a stressful role as a community member. They may have to repeatedly contact a homeowner who is violating the HOA regulations. This can make for awkward encounters passing each other on the street.
HOA managers remove this uncomfortable element. They can serve as the primary contact instead of the HOA board, fielding complaints and queries from the community members. And when someone needs to enforce the by-laws, the HOA manager is the one making those phone and house calls.
Scheduling Maintenance & Upkeep
Say the sprinkler system in your shared green space stops working. Your regular repair person is booked up, so you need to find someone else to fix the issue right away. An HOA management firm will do the legwork of researching and vetting any maintenance or repair crews, so your property gets back to running smoothly as quickly as possible.
Keeping the Neighborhood Informed
Community members need to know about important dates and events. For example, if garbage removal is being pushed a day because of a holiday, a homeowner needs to be informed. The same is true if water is being turned off for maintenance or if the pool will be closed for cleaning.
Creating a consistent communication strategy is part of the HOA management company’s umbrella of services. This could be in the form of a newsletter, text chain, or print mailer. The firm will personalize their communication efforts to what works best for the community.
Choose the Trusted HOA Management Firm in Northern Colorado
Tired of gaps in communication, unhappy homeowners, and needless conflicts in your community? Contact Faith Pro LLC to see what stress-free management could look like for your HOA.